Awesome Customer Service!
Thanks so much Larry! We all love working with you and just want to send an extra "thank you" from our team for your attentiveness and awesome customer service!
Order Samples 24/7
Hi Larry,
Very Proud
Larry,
Steven makes me proud! Making a Rep change is one of those difficult decisions. The prior Rep did a “good job” and I wanted to remain loyal… but Steven is eclipsing those efforts…
I’m so glad LSI joined Hagaman!
Don
Happy Anniversary
We received many good well wishes for Lane Sales, Inc., dba. LSI Flooring's 18th Anniversay. But, I felt this one sums it up best...
"Larry, you are the best at what you do. Thank you for 18 wonderful years of dedication and service. May you enjoy success always."
Josheph
Thank you LSI & Your Nourison Hospitality!!!
Thank you for your time yesterday, what a wonderful presentation. We were very impressed with your product line, and the installation photos were inspiring.
We enjoyed hearing from each of you, and we look forward to working with you on future projects.
Thank you & kind regards,
Hard To Find
Great Zoom Seminar
Presentation was great and the presentation material was great. always good to learn about some of the more hand made materials.
Larry, This was great and very informative. Much better than some of the other webinars I have done during the quarantine.
Glad to hear everything is going well,
Looking forward to the next webinars, speak soon
Josh Leiner
Unmeasurable
You never cease to amaze us. If you are not king of Carpet, I don't know who is. Your knowledge is unmeasurable. Ray
Truly The Best
Hi Larry,
Thank you for your quick response.
Once again, you are truly THE BEST!
Regards,
Gail
Gail Cohen
Mark Nelson Designs
174 5th Avenue – Suite #501
New York, NY 10010
646-861-3293
917-855-2583 Mobile
646-861-3294 Fax
Most Helpful
Larry, You are the most helpful person. I appreciate you very much.
You Are So Present
"Dear Mark,
... And truthfully you are one of the best reps I know & have the pleasure of working with. That is what is important & to be honest we know you will show us when you have new things for us. We don't have to go to Vegas for that. My personal opinion is that face to face relationships with reps is what sells flooring manufacuters. ... I'm sure everyone else values you the same way & also doesn't need to see you in Vegas because you are so present. Thank you for that!...
Best Regards,
Carmen"
Service and Friendship
Larry & Co.,
We appreciate the service all year long and the friendship.
Regards, Everyone at Carpet Trends
You Rock
Dear Larry,
You absolutely rock, sir!
Jamal
Generous and Super Prepared!
Re: The Product Knowledge (PK) Training Meeting You Ran For Our Staff
Thank you so much Larry and thank you for a great presentation yesterday and delicious treats and all other amazing treats and support material. You are always so generous and super prepared. Thank you and have a great day!
M
True Professional!
You are a true professional! Cannot tell you how much I appreciate all your efforts in facilitating my sales.
Gail
Honesty
Thank you Larry for your opinion. I know your job is to sell sell sell (as is mine) but we don’t want any problems with the end users. I really appreciate your honesty and quick responses. I’m off work today but will report to my customer tomorrow...👠George
Sent from my iPhone
the BEST!!!
Re: Yesterday's PK Meeting
Larry,
Considerations From Reps Like You
Larry,
Thank you so much for the additional discounts on the carpets. We are so excited about our commercial showroom and look forward to it becoming a big asset to our floor, but we also understand that we need to be able to give our clients the best prices possible and with considerations from reps like you it makes our jobs easier.
Kaylah Abikzer
Execcutive Assistant,Broadloom
ABC Carpet & Home
881 Broadway
NY, NY 10003
the BEST service
To: Larry Lane
Reply-To: Barbara Barran
love him!
From: peter rosante jr <rosantifloors@optonline.net>Subject: RE: Your sales order number 5152777Date: January 25, 2017 at 9:34:57 AM ESTTo: Fran Fink <ffink@lanesalesinc.com>
Hi Larry,Thanks so much for your email.We appreciate you taking note of the order and look forward to continued business with you. Mark is an excellent rep, we love him!
Thanks again,Carissa(Gail's daughter)
Easy To Maneuver
"The site works great, very easy to maneuver about, I'm pretty sure it is also very efficient for you guys as well. And thanks I was not aware of the mill (Vernon House) being Daltonian. We'll keep in touch.
Appreciation
Thank you and we appreciate your service and very hard work.
Michelle Lefkowitz
ProSource of New England
ProSource of Stamford
Wholesale Floorcoverings
Canton, MA 02021
Terrific Products
From: "Tim O'Neill" <seacoasttile@gmail.com>Subject: Re: Your Sales Order Number PVZA2147 - 1No Problem LarryI want to thank Mark for all his helpWe enjoy working with you and your terrific productsThank youTim
The Greatest
You are the greatest!
Mark Nelson Designs
Do More Business With Lane Sales
Hi Larry
I wanted to thank you for following up... Please make sure your salesman stops by and updates me on all the products you sell as I want to do more business with Lane Sales
Regards,
Scott
Scott Markoff
Fox Floors Carpet One
Saint Larry
Saint Larry,
Our true broadloom saint!!! Thanks for your ongoing commitmet!!!
Happy Holidays!!! ...Nina & Crew
Sweet Web Site
Larry – just used the sweet new sample section on your website. Its great!
Talk to you later –
Thanks!
Kenny Bosco
Chelsea Floor Covering
A Gentleman
Larry
"... you’re a gentleman and a man of your work
thank you"
Scott
Scott Markoff
Fox Floors Carpet One
LOVE THE NEW SAMPLE ORDERING ON YOUR NEW WEB SITE
Hi Larry
Being able to order samples on your new website and that I can get a copy of my requests to my email is perfect! Much appreciated, I'll definitely utilize this method ordering samples for all our Stark Reps.
Have a Great Weekend! Angel
Hardest Working
“Larry was a pleasure to deal with. He is one of the hardest working men in the flooring industry. He has a complete grasp of his products and how they should be represented in their respective market.”
Most Professional
“Larry is without a doubt the most professional rep I deal with. Very helpful and available at all times.”
Organized
“I work with Sales Agents across North America. Usually, my experience with them is that of a "salesperson" going out to sell. Larry's organization, is just that, "organized." They have a game plan, and a strategy for targeting their marketplace. Ultimately, Lane Sales "wins" because of this organization, planning, and the drive to sell that Larry exudes to his team.”
True Professionals
“Larry is the true professional. He will see his clients through from start to finish.....and always til they are satisfied...he is goal oriented and very detailed. He is someone who gets the job done to everyone's satisfaction. Larry is very personable and is the utmost gentleman. Larry and his firm are always there for you....his customers and suppliers come first.....everyone at his firm treats you as if you are the most important person!”
Provided Solutions
“Larry was a valuable vendor to me in my role as Sales Manager at Sacco Carpet. Due to his knowledge and customer service, Larry was able to provide options for products at a competitive cost. He not only provided solutions, but was responsive and able to deliver in a timely manner. Larry made it possible for me to give my clients the service they deserved. I would highly recommend Larry Lane.”
Goes The Extra Mile
“Larry is my very favorite sales rep, as he always goes the extra mile to protect me as his client, and was always efficient and thorough. I would highly recommend anyone use his firm for their floor-covering needs.”
Resourceful & Informative
“Larry is resourceful, informative and a straight-shooter. He can provide a wide range of carpet qualities and can direct you to the best price-quality nexus for your project. And most importantly he keeps you informed and he responds quickly if issues arise. Use him!”
true professional
“Larry is a true professional in Floor Covering Sales. He expects and achieves results from both his team and himself and has both the industry knowledge and experience that keeps Lane Sales on top.”
Best Rep
"We all voted Larry Lane and Lane Sales, Inc. BEST REP!"
Great Service
"We truly appreciate your great service throughout the year. You also have other very good people working for you also."
Hired More Than Once!
“Larry and his agency represent some of the finest products in our industry. They are all well versed in their product lines, and extremely conscientious in making sure orders are filled accurately and timely. Larry's industry contacts and knowledge go well beyond the lines he carries, so he is a great resource for his clients. It's a pleasure to know and work with Larry and his agency. Glenn Barton”
Client Recommend
Details of the Recommendation: "Larry has been a very valuable part of our business. He is extremeley knowledgable when it comes to all types of carpeting. Lane Sales represents a full line of flooring products making Larry a one stop shop."
Service Category: Manufacturer Sales Rep
Top Qualities: Personable, Expert, High Integrity
Great Rep.
I have to buy more of your products.